The Occupational Safety and Health Administration has a rigid set of safety and occupational health and safety standards in place for not only hospitals and large medical complexes, but also smaller medical and dental offices.
These standards are outlined by the federal government to “promote worker safety and health that apply to every workplace in the U.S., including medical and dental offices.”
If you own or operate a medical practice, you likely already understand these OSHA standards and the importance of having them in place. If you’re not compliant, you may be fined as much as $7,000 for each item not found to be in-place from their checklist. That can add up to very hefty amounts of money incredibly quickly.
The problem isn’t necessarily the standards themselves, but it comes from difficulties in training employees to remain compliant. OSHA training tends to be very unengaging and boring for employees, which leads to problems in comprehension and retention of information.
So how do you apply this training in a way that’s interesting and engaging for employees so you can avoid non-compliance and fines?
1. Do A Needs-Based Assessment Before Training
Many of your veteran employees may already understand most areas of OSHA compliance, so if you continue reissuing training they already have a grasp on, they’re likely to lose focus. Instead of continually retraining employees on every area of OSHA compliance, consider doing a needs assessment and then training employees only on areas where there are deficiencies, so training becomes more targeted.
2. Personalize Training
If you want OSHA training to be more appealing and engaging for your employees, consider delivering it in a personalized format. E-Learning and online training provide simple, affordable ways to personalize training to the needs of your employees. You can also create self-paced courses so they can train in the ways they find most effective.
3. Use Interactive Training Content
Rather than trying to simply teach your medical office employees the technicalities and rigid regulations of OSHA compliance through lengthy manuals and reading, get them involved in training. Interactive training can include case studies, discussions, and the use of role playing to deepen understanding. When training is interactive and draws employees into the presented situations, it encourages critical thinking, which improves retention.
4. Make It Fun
OSHA training may be serious business, but that doesn’t mean you can’t infuse it with fun elements. For example, add components of gamification or competition to encourage your medical office staff to get involved with training. You can also recognize and reward top performers when it comes to training employees on OSHA principles and regulations.
5. Keep It Concise
Your medical office employees aren’t going to retain anything if you try to bombard them with information. Keep training modules short, concise and to-the-point to maximize your results and improve the likelihood they’ll not only retain information but also put it into practice on a daily basis.
The Training Takeaway
OSHA training presents a tremendous challenge for not just medical professionals, but people in almost every industry. It can be a dry, daunting subject matter, but by following one or all of the tips above you can improve your ROI for this regulatory training, and avoid damaging fines.